Your Smartest New Hire Isn’t Human — It’s AI.
Respond instantly. Qualify leads. Free your staff to close more deals — and never miss an opportunity again.
Privacy Policy
Effective Date: September 13, 2025
Blackhaven AI LLC (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us, including through SMS.
1. Information We Collect
We may collect the following types of personal and technical information:
Identifiers: name, email address, phone number, billing information.
Account and transaction data: purchases, service details, usage records.
Technical data: IP address, browser type, device identifiers, cookies.
Communications: messages, support requests, SMS responses.
2. Legal Basis for Processing
We process personal data under the following legal bases:
Your consent;
Necessity for contract performance;
Legal obligations;
Legitimate business interests.
3. How We Use Your Information
We use your data to:
Provide, operate, and improve our services;
Process payments and fulfill agreements;
Send transactional and promotional communications;
Comply with legal and regulatory requirements;
Analyze website usage and improve user experience.
4. SMS Communications
By providing your phone number and opting in, you consent to receive SMS/text messages from us. These may include:
Transactional messages: confirmations, reminders, alerts.
Promotional messages: discounts, updates, offers.
Message frequency may vary. Message & data rates may apply. You can opt out by replying STOP, or get help by replying HELP.
5. Cookies and Tracking
We use cookies and similar technologies to enhance user experience, track usage, and support marketing. You can control cookies via your browser settings.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law.
7. Sharing of Information
We do not sell your personal data. We may share it with:
Service providers who assist with operations (e.g., payments, analytics, messaging);
Government or legal authorities if required by law;
Successors in the event of a merger or acquisition.
8. Data Security
We implement commercially reasonable security measures to protect your data. However, no online system is completely secure.
9. International Transfers
Your data may be stored or processed in countries outside your jurisdiction, including the United States. By using our services, you consent to such transfers.
10. Your Rights
Depending on your jurisdiction, you may have the right to:
Access, update, or delete your personal data;
Object to or restrict processing;
Withdraw consent;
File a complaint with a supervisory authority.
11. Third-Party Links
Our website may link to external sites not controlled by us. We are not responsible for the privacy practices of such sites.
12. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted with an updated Effective Date.
13. Contact Us
If you have any questions or requests related to this policy, contact us at:
Email: [email protected]
Phone: 725-265-8391
Terms of Service
Effective Date: September 13, 2025
These Terms of Service (“Terms”) govern your access to and use of the services, website, and communications provided by Blackhaven AI LLC (“we,” “our,” or “us”). By using our services, you agree to these Terms.
1. Services
We provide AI automation, web development, and consulting services. Specific scope, pricing, and deliverables are as outlined in your order, proposal, or agreement.
2. User Responsibilities
You agree to:
Provide accurate, lawful, and complete information;
Use our services only for lawful purposes;
Not engage in unauthorized access, reverse engineering, or spam;
Comply with all applicable laws and regulations.
3. Payments
Payment terms are defined in your agreement or at checkout. We reserve the right to suspend services for nonpayment. Unauthorized chargebacks are considered a breach of this agreement.
4. Refunds and Cancellations
Payments are non-refundable unless otherwise agreed in writing. Cancellation must be made in writing and may be subject to fees depending on project stage.
5. SMS Communications
By opting in, you agree to receive SMS/text communications from us, including:
Transactional: account updates, confirmations;
Promotional: offers, service announcements.
Message frequency may vary. Message & data rates may apply. Reply STOP to unsubscribe or HELP for assistance.
6. Intellectual Property
All materials, code, and content developed by us remain our property until full payment is received. Upon payment, rights to the final deliverables transfer to you, unless otherwise agreed. We retain ownership of templates, frameworks, and pre-existing tools.
7. Warranties and Disclaimers
Our services are provided “as is” without any express or implied warranties. We disclaim all warranties including merchantability, fitness for a particular purpose, and non-infringement.
8. Limitation of Liability
We are not liable for any indirect, incidental, special, or consequential damages. Our total liability is limited to the amount paid by you for services in the twelve (12) months preceding the claim.
9. Indemnification
You agree to indemnify and hold harmless Blackhaven AI LLC from any claims, damages, liabilities, and expenses arising from your use of the services or your breach of these Terms.
10. Dispute Resolution
All disputes will be resolved through binding arbitration in the State of [Your State], in accordance with the rules of the American Arbitration Association. Each party is responsible for its own legal costs.
11. Force Majeure
We are not responsible for delays or failures due to events beyond our control, including acts of God, third-party outages, governmental orders, or pandemics.
12. Governing Law
These Terms are governed by the laws of the State of [Your State], excluding conflict of law principles.
13. Changes
We may revise these Terms at any time. Updated versions will be posted with a new Effective Date.
14. Contact Us
If you have questions about these Terms, contact:
Email: [email protected]
Phone: 725-265-8391
EVOLUTION, INNOVATION, KNOWLEDGE.
